tipping in restaurants

In an article about tipping culture, a hand passes a set of dollar bills to a waiter.

To Tip or Not To Tip

Shannon Strenfel, Arizona State University

The COVID-19 pandemic has caused popular American society to turn an assessing eye on tipping culture, which allows many workers in the service industry to be paid a base wage of just $2.13 per hour.…

July 11, 2023

In an article about servers an illustration of a text bubble served on a platter

Six Lies Servers Tell Their Customers

Jenna Amore, Oakland University

Let’s face it, a small untruth told by seasoned restaurant work staff can make the dining experience easier and better for everyone.…

December 25, 2021

Image of customers dining in a restaurant.

5 Types of Customers You Will Encounter in the Restaurant Industry

Tori Barney, Columbia College Chicago

Any person with experience in customer service knows all too well how some patrons forget that their servers are people too.…

October 12, 2021

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Suggestions

To Tip or Not To Tip

Six Lies Servers Tell Their Customers

5 Types of Customers You Will Encounter in the Restaurant Industry